Trade and office job tests: which ones have a pass mark, and which ones you can practise

Trade apprenticeships use fixed aptitude batteries with real cut-offs, often math and mechanical reasoning. Office and service jobs use typing, basic skills and behavioural tests. The table lists each role and its main test.

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By the LifeScore Editorial Team · Updated · How we check facts

The employers in this guide

Each row comes from that employer's own page on this site. 10 employers, checked November 2026. Stated means the employer says it. Candidates report means we found it only in candidate accounts.

EmployerWho the page is for
Lineworker (EEI CAST)Four separately timed EEI tests, with a reported 7 minutes for 18 math items; spare time never carries over.
Power plant operator (EEI POSS)EEI's operator battery shares three sections with the maintenance MASS; Figural Reasoning sets it apart.
Elevator mechanic apprentice (EIAT)NEIEP makes the EIAT pass or fail at 70 percent; its 2024 guide lists 35 mechanical and 30 math questions.
Ironworker apprenticeEach local sets its tests: a written aptitude test, often an agility test, and a drug test after selection.
Plumber and pipefitter apprentice (UA)No single UA test: locals use GAN, a math and mechanical exam with a 70 percent pass, or WorkKeys plus Wiesen.
USPS postal exam (474 to 477)72 hours from the invitation email to finish the VEA; results are eligible, ineligible or a score.
Customer service and call centerCriteria's profile is 140 untimed prompts with a consistency scale, plus typing tests and call simulations.
Sales representativeThe SalesAP's validity scales flag applicants who exaggerate strengths; the CCAT is the part you can practise.
Bank tellerCounting, making change and catching errors, often after Criteria's 40-question, 20-minute basic skills test.
Administrative assistantTyping is scored on error-adjusted words per minute; Word and Excel are tasks in a simulated window.

Trade batteries: timed sections and real cut-offs

Utility jobs use Edison Electric Institute batteries. The lineworker CAST has four separately timed tests, and spare time never carries over. The power plant operator POSS adds figural reasoning. The elevator EIAT is pass or fail at 70 percent, with mechanical and math sections.

Union apprenticeships set their own rules. Ironworker locals each set a written test and often an agility test. UA plumber and pipefitter locals use different exams, some with a 70 percent pass.

What to practise for a trade battery

Two skills carry most of the marks: arithmetic without a calculator (fractions, decimals, simple algebra) and mechanical principles (levers, gears, pulleys and pressure). Section clocks are short, so pace matters as much as knowledge.

Take our mechanical aptitude test once to find your weak principle, and drill arithmetic daily for the week before. If your local uses the IBEW test, see our IBEW aptitude test page.

Office, service and sales tests

Customer service hiring often uses long behavioural profiles with consistency checks, typing tests and call simulations. Bank teller tests focus on counting, making change and catching errors. Administrative assistant tests score typing on error-adjusted speed and set Word and Excel tasks in a simulated window.

Sales assessments combine personality tools with validity scales and, often, a cognitive test such as the CCAT. The cognitive part is the one practice moves, so take our CCAT practice test once before your sitting.

The USPS assessment is mostly about you, not maths

The USPS Virtual Entry Assessment arrives by email with 72 hours to finish. Its sections are Work Scenarios, Tell Us Your Story and Describe Your Approach, with a Check for Errors section on handler and processing versions. Results come back as eligible, ineligible or a score. Answer consistently and with safety and reliability in mind.

Practise with a free Mechanical test

55 original questions, 25 minutes, scored the moment you finish. Free, no sign-up. Our mechanical test covers the mechanical reasoning in trade batteries. For office and sales roles, the CCAT-style test is the closer match.

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Frequently asked questions

What is the EEI CAST?

The Construction and Skilled Trades selection system from the Edison Electric Institute, used for lineworker and similar utility jobs. It has four separately timed tests.

What score do I need on the EIAT?

NEIEP sets the EIAT as pass or fail at 70 percent.

Is the USPS 474 hard?

It is mostly work scenarios and questions about how you work, plus an error-checking section on some versions. Consistency matters, and you get 72 hours to finish.

Can I use a calculator on trade aptitude tests?

Usually not. Practise arithmetic without one.

What test do bank tellers take?

Often a basic skills test plus counting and making change. Some employers use Criteria's 40-question basic skills test.

Is LifeScore affiliated with EEI, USPS or any union?

No. LifeScore is not affiliated with any employer, union or test publisher named here. Our questions are original.

Employer pages in this guide

LifeScore is not affiliated with any employer or test publisher named on this page. Names belong to their owners and appear only to describe published hiring processes. Pass marks and questions are not published by employers, and we do not claim to know them. Reviewed October 2026 by the LifeScore Editorial Team.