CompTIA A+: the Core 1 and Core 2 exams explained
CompTIA A+ is the entry-level IT support certification. You earn it by passing two exams, Core 1 (220-1201) and Core 2 (220-1202), each with up to 90 questions in 90 minutes, including performance-based tasks. Core 1 covers hardware, networking, mobile devices, cloud and hardware troubleshooting; Core 2 covers operating systems, security, software troubleshooting and operational procedures. Passing scores are 675 and 700 on a 100 to 900 scale.
- 2
- exams to pass
- 9
- domains
- 675 / 700
- passing scores
- 3 years
- before renewal
Last checked · Facts from CompTIA's A+ pages, exam objectives and policies
By the LifeScore Editorial Team · Updated · How we check facts · How this is scored
What is CompTIA A+?
It is a vendor-neutral certification showing you can support PCs, mobile devices, networks, operating systems and users. It is the most common first certification for help desk, desktop support and field technician jobs.
CompTIA designs A+ around the tasks of an IT support role, and many employers list it as preferred or required for first-line support jobs. It is also a common requirement for some government and defense support roles. Because it is vendor-neutral, it covers Windows, macOS, Linux, iOS and Android rather than one company's products.
CompTIA does not require any experience to sit the exams, but hands-on practice makes a large difference, especially for the performance-based questions.
| Who sets it | CompTIA, Inc., a vendor-neutral IT certification bodyPublished by the ownerCompTIA, "CompTIA A+" certification page (exam details, passing scores) |
|---|---|
| Exams | Two: Core 1 (220-1201) and Core 2 (220-1202). You need both, from the same series, for the certificationPublished by the ownerCompTIA, "CompTIA A+" certification page (exam details, passing scores) |
| Questions and time | Up to 90 questions in 90 minutes on each examPublished by the ownerCompTIA, "CompTIA A+" certification page (exam details, passing scores) |
| Question types | Multiple choice (single and multiple response), drag and drop, and performance-based questionsPublished by the ownerCompTIA, "CompTIA A+" certification page (exam details, passing scores) |
| Passing score | 675 for Core 1 and 700 for Core 2, on a scale of 100 to 900Published by the ownerCompTIA, "CompTIA A+" certification page (exam details, passing scores) |
| Retakes | No wait before a second attempt; at least 14 days before a third or later one. Every attempt is paidPublished by the ownerCompTIA, "CompTIA certification retake policy" |
| Valid for | Three years, renewable through CompTIA's continuing education programPublished by the ownerCompTIA, "Certification renewal policy" (three-year continuing education cycle) |
What is on CompTIA A+ Core 1 (220-1201)?
Five domains: Mobile Devices (13%), Networking (23%), Hardware (25%), Virtualization and Cloud Computing (11%), and Hardware and Network Troubleshooting (28%).
| Exam | Domain | Weight | What it covers |
|---|---|---|---|
| Core 1 | Mobile Devices | 13% | Laptop hardware, mobile displays, connections and accessories, mobile device management and synchronization |
| Core 1 | Networking | 23% | Ports and protocols, network hardware, Wi-Fi standards, addressing and subnets, network services and tools |
| Core 1 | Hardware | 25% | Cables and connectors, memory, storage and RAID, motherboards and CPUs, power supplies, printers |
| Core 1 | Virtualization and Cloud Computing | 11% | Cloud models and characteristics, client-side virtualization and hypervisors |
| Core 1 | Hardware and Network Troubleshooting | 28% | The troubleshooting method and the symptoms of failing hardware, displays, storage, mobile devices, printers and networks |
Free drill
Laptop hardware, mobile displays, connections and accessories, mobile device management and synchronization.
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Ports and protocols, network hardware, Wi-Fi standards, addressing and subnets, network services and tools.
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Cables and connectors, memory, storage and RAID, motherboards and CPUs, power supplies, printers.
Virtualization and Cloud Computing (11%)
Free drill
Cloud models and characteristics, client-side virtualization and hypervisors.
The troubleshooting method and the symptoms of failing hardware, displays, storage, mobile devices, printers and networks.
What is on CompTIA A+ Core 2 (220-1202)?
Four domains: Operating Systems (28%), Security (28%), Software Troubleshooting (23%) and Operational Procedures (21%).
| Exam | Domain | Weight | What it covers |
|---|---|---|---|
| Core 2 | Operating Systems | 28% | Windows editions, tools, commands and settings, file systems, installs and upgrades, macOS and Linux basics |
| Core 2 | Security | 28% | Physical and logical security, wireless security, malware, social engineering, data destruction, browser security |
| Core 2 | Software Troubleshooting | 23% | Windows, mobile app and security problems: symptoms and the first fix to try |
| Core 2 | Operational Procedures | 21% | Documentation, change management, backups, safety, environmental controls, privacy, professionalism and scripting basics |
Free drill
Windows editions, tools, commands and settings, file systems, installs and upgrades, macOS and Linux basics.
Free drill
Physical and logical security, wireless security, malware, social engineering, data destruction, browser security.
Software Troubleshooting (23%)
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Windows, mobile app and security problems: symptoms and the first fix to try.
Free drill
Documentation, change management, backups, safety, environmental controls, privacy, professionalism and scripting basics.
What are the A+ exams like?
Each exam has up to 90 questions in 90 minutes: multiple choice with one or more answers, drag and drop, and performance-based questions that simulate a task.
| Exam | Code | Questions | Time | Passing score |
|---|---|---|---|---|
| Core 1 | 220-1201 | Up to 90 | 90 minutes | 675 on a 100 to 900 scale |
| Core 2 | 220-1202 | Up to 90 | 90 minutes | 700 on a 100 to 900 scale |
Performance-based questions often appear at the start and can take several minutes each. A common approach is to flag them, work through the multiple-choice questions, and return to them with the remaining time.
You can take the exams at a test center or online with a proctor, and you book through CompTIA. Read the testing rules before an online exam: the room, desk and identification checks are strict.
What do A+ questions look like?
Mostly short scenarios with four options. Here are three, one each from networking, hardware and operating systems.
CompTIA A+-style question 1 · Ports
Users can reach websites by IP address but not by name. A firewall change was made this morning. Which port was most likely blocked?
- A53
- B80
- C443
- D3389
Worked answer
A: 53. Name resolution uses DNS on port 53. Sites load by IP address, so web traffic (80 and 443) is getting through; only the name lookups are failing.
- By IP works: the web ports are open.
- By name fails: name resolution is broken.
- Name resolution is DNS, port 53.
The trap: Choosing 443 because "websites" are failing. If HTTPS were blocked, the IP address would not work either.
CompTIA A+-style question 2 · RAID capacity
A technician builds a RAID 10 array from four 2 TB drives. About how much usable storage does the array provide?
- A2 TB
- B4 TB
- C6 TB
- D8 TB
Show the worked answer
B: 4 TB. RAID 10 stripes across mirrored pairs, so half the raw space holds copies: 4 × 2 TB = 8 TB raw, and half of that, 4 TB, is usable.
- Raw space: 4 × 2 TB = 8 TB.
- RAID 10 mirrors every drive, so usable space is half the raw space.
- 8 TB ÷ 2 = 4 TB.
The trap: Answering 6 TB, which is RAID 5 (one drive's worth for parity). RAID 10 always gives half.
CompTIA A+-style question 3 · Windows editions
A small business wants its new laptops to join the company's Active Directory domain. Which Windows edition is the lowest that supports this?
- AWindows Home
- BWindows Pro
- CWindows Home in S mode
- DAny edition can join a domain
Show the worked answer
B: Windows Pro. Joining a domain needs Pro or higher (Pro, Enterprise or Education). Home editions cannot join an Active Directory domain.
- Domain join is a business feature.
- Home editions do not include it.
- Pro is the lowest edition that does.
The trap: Thinking any edition can join if you have an admin password. Home simply does not have the feature.
The free A+ practice test runs both cores on 90-minute clocks, weighted by domain.
Prepare for both cores
Eight full A+-style mocks and four drills for each of the nine domains, every answer explained.
The CompTIA A+ Pass Pack gives you 8 full mocks on the real clock, 36 drills of 12 questions for the sections that cost you points, and a predictor that turns your mocks into the odds of reaching your target. One payment, no subscription, and your free score stays free.
Prep courses for these tests usually cost $19 to $129. The CompTIA A+ Pass Pack is US$39 (£29), once.
- 8
- timed mocks
- 36
- topic drills
- 1
- score predictor
What happens if I fail an A+ exam?
You can retake it straight away for a second attempt, then must wait at least 14 days before each later attempt, and every attempt needs a new voucher. A pass on the other core still stands.
Because every attempt is paid, the cheapest plan is to sit each exam once, prepared. Your score report lists the domains where you were weakest, so a retake should start there.
Once you hold A+, it is valid for three years. You renew through CompTIA's continuing education program (by earning continuing education units, completing a renewal course, or earning a higher certification) rather than by sitting the same exams again.
How do I prepare for CompTIA A+?
Study one core at a time, starting with the domain you are weakest in, learn the facts that recur (ports, commands, RAID, the troubleshooting steps), practise hands-on, and take timed mocks until you score 80% or more on our questions.
Most people need four to eight weeks per core, depending on experience. The step-by-step plan is in how to pass CompTIA A+, and the A+ passing score page explains what the scaled scores mean.
Frequently asked questions
Is CompTIA A+ worth it?
How long does it take to get A+?
Does CompTIA A+ expire?
Can I take both exams on the same day?
Do I need experience for A+?
Start with a full practice test
The free practice test scores both cores by domain. The Pass Pack adds seven more mocks, 36 drills and a plan.
The CompTIA A+ Pass Pack gives you 8 full mocks on the real clock, 36 drills of 12 questions for the sections that cost you points, and a predictor that turns your mocks into the odds of reaching your target. One payment, no subscription, and your free score stays free.
Prep courses for these tests usually cost $19 to $129. The CompTIA A+ Pass Pack is US$39 (£29), once.
- 8
- timed mocks
- 36
- topic drills
- 1
- score predictor