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ServSafe foodborne illness and personal hygiene: free practice drills

Foodborne illness and personal hygiene make up about a third of a ServSafe-style exam: which pathogens cause illness and how to stop them, what makes a food TCS, the nine major allergens, handwashing and gloves, and which symptoms keep a worker home. The two free drills below are 12 original questions each, with every answer explained.

6
pathogens the Food Code names
9
major food allergens
20 s
minimum handwashing
2 × 12
free drill questions

Last checked · Rules from the FDA Food Code 2022; allergens from the FDA

Free drills: 12 original ServSafe-style questions each, at the real exam's pace, then every answer explained. No sign-up.

  • 12

    questions

  • 16 min

    time limit

  • Free

    every answer explained

By the LifeScore Editorial Team · Updated · How we check facts · How this is scored

What foodborne illness topics are on the ServSafe exam?

The types of contaminant (biological, chemical, physical), the conditions bacteria need to grow, the foods most likely to cause illness, the Big 6 pathogens, high-risk populations, and allergens.

The topics and what the questions ask
TopicWhat the questions ask
ContaminantsBiological (pathogens and toxins), chemical (cleaners, toxic metals) and physical (glass, bones, jewelry), and how each gets into food
Growth conditionsFAT TOM: food, acidity, temperature, time, oxygen, moisture; the temperature danger zone of 41°F to 135°F
TCS foodWhich foods need time and temperature control: meat, poultry, eggs, dairy, cooked rice and beans, cut melons and tomatoes, sprouts, garlic in oil
PathogensBacteria, viruses, parasites and fungi, with the food each is linked to and how to prevent it
High-risk populationsYoung children, older adults, pregnant people and anyone with a weakened immune system
AllergensThe nine major allergens, symptoms of a reaction, and preventing cross-contact

What are the Big 6 pathogens for ServSafe?

Norovirus, Hepatitis A, Shigella, Salmonella Typhi, nontyphoidal Salmonella and Shiga toxin-producing E. coli. They are highly infectious and can cause severe illness, so the Food Code names them for exclusion and reporting.

The Big 6, with the food each is linked to and its main control
PathogenTypeLinked toMain control
NorovirusVirusReady-to-eat food and shellfish from contaminated water; spread by peopleExclude staff with vomiting or diarrhea; handwashing; buy shellfish from approved sources
Hepatitis AVirusReady-to-eat food and shellfish; spread by peopleExclude staff with jaundice or a diagnosis; no bare-hand contact with ready-to-eat food
Shigella spp.BacteriaFood easily touched by hands, such as salads; water contaminated with fecesExclude staff with diarrhea; handwashing; control flies
Salmonella TyphiBacteriaReady-to-eat food and beverages; lives only in humansExclude staff with a diagnosis; handwashing; cook food to minimum temperatures
Nontyphoidal SalmonellaBacteriaPoultry, eggs, meat, milk and dairy, produceCook poultry and eggs to minimum temperatures; prevent cross-contamination
Shiga toxin-producing E. coli (STEC)BacteriaGround beef, contaminated produceCook ground beef to 155°F for 17 seconds; buy produce from approved suppliers

A pattern helps. Viruses (Norovirus, Hepatitis A) come from people and are stopped by keeping sick people out of the kitchen and by handwashing; cooking does not help with food touched after cooking. Bacteria linked to animals (nontyphoidal Salmonella, E. coli) are stopped by cooking to the right temperature and keeping raw food away from ready-to-eat food.

If a worker is diagnosed with any of the Big 6, the manager must report it to the regulatory authority. Jaundice must be reported too, because it can be a sign of Hepatitis A.

What are the major food allergens on the ServSafe exam?

The nine major allergens the FDA names: Milk, Eggs, Fish, Crustacean shellfish, Tree nuts, Peanuts, Wheat, Soybeans and Sesame. Sesame became the ninth under the FASTER Act of 2021.

Allergen questions are about cross-contact: an allergen getting onto a food that should be free of it. Cooking does not destroy allergens, and picking an ingredient off a finished plate leaves the protein behind. The answers are always about prevention: clean and sanitized utensils and surfaces, washed hands and fresh gloves, separate fryer oil, and a clear handoff between server and kitchen.

Servers should know each menu item's ingredients, or ask the kitchen, and should never guess. If a guest has a reaction, call emergency services.

  1. ServSafe Manager-style question 1 · Allergens

    A guest with a sesame allergy orders a burger that normally comes on a sesame seed bun. What should the kitchen do?

    1. APick the seeds off the bun before serving
    2. BUse a bun with no sesame, with clean utensils and a clean surface, and tell the server it is ready as an allergy order
    3. CToast the bun, because heat destroys the allergen
    4. DServe it as normal; sesame is not a major allergen
    Worked answer

    B: Use a bun with no sesame, with clean utensils and a clean surface, and tell the server it is ready as an allergy order. Sesame is one of the nine major food allergens. The fix is to prevent cross-contact: a bun without sesame, clean and sanitized utensils and surfaces, washed hands and fresh gloves, and clear handoff to the server.

    1. Check the list: sesame is a major allergen (since the FASTER Act).
    2. Removing seeds leaves allergen behind, and heat does not destroy it.
    3. So swap the ingredient and prevent cross-contact at every step.

    The trap: Picking the seeds off. Proteins stay on the bun and the plate; cross-contact is about traces, not visible pieces.

What personal hygiene rules are on the ServSafe exam?

Handwashing (when and how), hand care, single-use gloves, no bare-hand contact with ready-to-eat food, work clothes and hair restraints, jewelry, eating and drinking at work, and how to handle a sick worker.

  • Wash hands for at least 20 seconds in a handwashing sink with water at least 100°F: wet, soap, scrub 10 to 15 seconds, rinse, dry with a single-use towel or dryer.
  • Wash before work, after the restroom, after touching raw meat, poultry or seafood, after touching hair or face, after sneezing or eating, after handling garbage or chemicals, and before putting on gloves.
  • Hand antiseptic is used only after handwashing, never instead of it.
  • Change gloves when torn or dirty, before a new task, after raw meat and before ready-to-eat food, and at least every 4 hours in continuous use.
  • Do not touch ready-to-eat food with bare hands; use gloves, tongs or deli tissue.
  • Cover a cut on the hand with a bandage and a single-use glove; a wound on the arm with an impermeable cover.
  • Remove jewelry from hands and arms, except a plain band ring, before prep.

When must a food handler be excluded or restricted?

Exclude anyone with vomiting, diarrhea or jaundice, or a diagnosis of one of the Big 6. A sore throat with fever means restrict, unless the operation mainly serves a highly susceptible population, in which case exclude.

The common cases, FDA Food Code 2-201.12
Symptom or diagnosisGeneral populationHighly susceptible population
Vomiting or diarrheaExcludeExclude
Jaundice (onset in the last 7 days)Exclude and reportExclude and report
Sore throat with feverRestrictExclude
Diagnosis of a Big 6 pathogenExclude (some cases restrict) and reportExclude and report
Infected wound or boil, covered properlyCan workCan work

"Exclude" means the person may not work in the operation at all; "restrict" means they may work, but not with exposed food, clean equipment, utensils, linens or unwrapped single-use items. Most mistakes on these questions are using the restrict answer when the population makes it exclude.

  1. ServSafe Manager-style question 1 · Exclusion and restriction

    A dietary aide in a hospital kitchen reports a sore throat and a fever. The hospital mainly serves a highly susceptible population. What should the manager do?

    1. ARestrict the aide from working with exposed food
    2. BExclude the aide from the operation
    3. CLet the aide work with gloves on
    4. DLet the aide work if the fever is under 101°F
    Worked answer

    B: Exclude the aide from the operation. A sore throat with a fever means restrict in most operations, but exclude where the operation mainly serves a highly susceptible population, such as a hospital or nursing home.

    1. Symptom: sore throat with fever.
    2. Population: highly susceptible (a hospital).
    3. Rule: restrict normally, exclude for a highly susceptible population. So exclude.

    The trap: Answering "restrict" because that is the usual answer. The population changes it.

Four drills for each area

Eight full 90-question mocks and 20 drills in all, every answer explained from the Food Code.

The ServSafe Manager Pass Pack gives you 8 full mocks on the real clock, 20 drills of 12 questions for the sections that cost you points, and a predictor that turns your mocks into the odds of reaching your target. One payment, no subscription, and your free score stays free.

Prep courses for these tests usually cost $19 to $129. The ServSafe Manager Pass Pack is US$39 (£29), once.

8
timed mocks
20
topic drills
1
score predictor

What do ServSafe illness and hygiene questions look like?

Short scenarios and rule questions with four options. Try these before opening the working.

  1. ServSafe Manager-style question 1 · Pathogens

    Which pathogen is most often spread by food handlers with vomiting or diarrhea and by shellfish from contaminated water, and is controlled first by excluding sick staff?

    1. AClostridium perfringens
    2. BNorovirus
    3. CBacillus cereus
    4. DAnisakis simplex
    Worked answer

    B: Norovirus. Norovirus spreads person to person and through ready-to-eat food and shellfish. Cooking does not help with food a sick worker touches after cooking, so the main control is keeping staff with vomiting or diarrhea out of the operation, plus handwashing.

    1. Spread by people and contaminated water: that points to a virus.
    2. Of the options, only Norovirus is a virus.
    3. Its control is exclusion and handwashing.

    The trap: Choosing a bacterium linked to cooling (C. perfringens, B. cereus). Viruses come from people; cooling problems come from bacteria.

  2. ServSafe Manager-style question 2 · TCS food

    A pan of cooked rice is left on the counter. Which action does most to stop bacteria growing in it?

    1. ACover it with a lid
    2. BCool it quickly to 41°F or lower
    3. CAdd salt
    4. DStir it every half hour
    Show the worked answer

    B: Cool it quickly to 41°F or lower. Of FAT TOM (food, acidity, temperature, time, oxygen, moisture), temperature and time are the two you control. Cooked rice is a TCS food, and Bacillus cereus spores can survive cooking, so it must leave the danger zone fast.

    1. Cooked rice is TCS: moist, neutral, protein and starch.
    2. The controllable conditions are time and temperature.
    3. So cool it quickly to 41°F or lower.

    The trap: Covering it. A lid can slow cooling, and oxygen is not what Bacillus cereus needs to be stopped.

  3. ServSafe Manager-style question 3 · Handwashing

    Which is the correct handwashing order?

    1. ASoap, wet hands, rinse, scrub, dry
    2. BWet hands and arms, apply soap, scrub at least 10 to 15 seconds, rinse, dry with a single-use towel or dryer
    3. CApply sanitizer, rinse, dry, apply soap
    4. DWet hands, rinse, dry, apply hand antiseptic
    Show the worked answer

    B: Wet hands and arms, apply soap, scrub at least 10 to 15 seconds, rinse, dry with a single-use towel or dryer. Wet with running water as hot as you can comfortably stand (the sink must supply at least 100°F), apply soap, scrub hands and arms for 10 to 15 seconds, rinse, and dry. The whole process takes at least 20 seconds.

    1. Wet first, then soap.
    2. Scrub, including between fingers and under nails.
    3. Rinse, then dry with a single-use towel or hand dryer.

    The trap: Treating hand antiseptic as a substitute. It can only be used after handwashing, never instead of it.

More, with the trap for each, are on ServSafe sample questions. The full ServSafe practice test mixes these areas with the other three, as the real exam does.

Frequently asked questions

What does FAT TOM stand for?

Food, acidity, temperature, time, oxygen and moisture: the conditions bacteria need to grow. Time and temperature are the two a kitchen controls most directly.

What is a TCS food?

A food that needs time and temperature control for safety because bacteria grow well in it, such as meat, poultry, eggs, dairy, cooked rice, cut melons and sprouts.

Which pathogens must be reported?

A diagnosis of any of the Big 6 (Norovirus, Hepatitis A, Shigella, Salmonella Typhi, nontyphoidal Salmonella, Shiga toxin-producing E. coli), and jaundice.

Can gloves replace handwashing?

No. Hands are washed before gloves go on, and gloves are changed when torn, dirty or changing tasks.

Are these real ServSafe questions?

No. They are original ServSafe-style questions written from the FDA Food Code. LifeScore is not affiliated with ServSafe.

Clear the illness and hygiene questions

Eight full ServSafe-style mocks and four drills per area, every answer explained, for one payment.

The ServSafe Manager Pass Pack gives you 8 full mocks on the real clock, 20 drills of 12 questions for the sections that cost you points, and a predictor that turns your mocks into the odds of reaching your target. One payment, no subscription, and your free score stays free.

Prep courses for these tests usually cost $19 to $129. The ServSafe Manager Pass Pack is US$39 (£29), once.

8
timed mocks
20
topic drills
1
score predictor

LifeScore is not affiliated with, endorsed by or connected to the National Restaurant Association or ServSafe. ServSafe and ServSafe Food Protection Manager are trademarks of the National Restaurant Association. Our ServSafe-style practice tests use original questions written for this site from the FDA Food Code 2022; they are not the official exam, and your local food code is the final word.

Facts last checked by the LifeScore Editorial Team. How we check facts.